Audits, recommendations, and support
4D CONCEPT, an asset for the success of your documentation projects
A documentation production system contributes to improving a company’s performance, whether through publications for your clients or by ensuring internal knowledge.
4D CONCEPT designs audits and a continuous improvement path based on recommendations, enabling you to adopt best practices essential to any digital transformation.
Your company is unique
What do our documentation audits consist of?
Our documentation audits involve observing the various aspects of your production and your use of information useful to your business.
Thus, we carry out contextualized, personalized audits, allowing us to report to you on:
How is a documentation audit conducted?
A documentation audit begins with an analysis of the current state addressing several aspects:
All these preparatory parameters allow defining the representative panelists selected by the auditor.
The audits are thus punctuated by interviews that allow collecting and synthesizing all the previously mentioned points, which can be conducted on-site or remotely depending on the subject.
Regular exchanges with the audit requester are organized and, if necessary, allow redirecting certain research areas or identifying new lines of investigation for analysis.
• An audit report and a summary of findings are delivered to the client as final deliverables. These reports can take various forms depending on the type of audit.
What topics are covered by our recommendations?
As part of an audit or in response to a direct request, 4D CONCEPT offers recommendations related to documentation information systems.
Our recommendations are tailored to your company; we incorporate your specificities and guide you according to:
Your pace of change acceptance
Overly heavy recommendations prove tedious to implement.
Your local context
national, international as well as company culture.
Strategic, political, and organizational aspects
Support in audit delivery underpins the results to clarify the analysis conducted.
Regulatory contexts
ASD/AIA, DITA Oasis, proprietary XML schemas, etc.
Why entrust your project to 4D CONCEPT?
4D CONCEPT is a leading company in documentation information systems and has accumulated successes for over 30 years with well-known companies and their most complex projects.
We are specialists in documentation engineering, content producers, and users of our own documentation solutions.
We are a software publisher, experts in standards, and every year we help our clients adopt best practices through our training courses highly praised by professionals.
4D CONCEPT is the partner you need for any project related to technical, commercial, or communication documentation.
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